We offer a 30-day satisfaction guarantee . If the product is not suitable or is defective, please contact our customer service department for return and refund information.

*Return shipping costs are the responsibility of the customer, in accordance with our return policy, unless the product is defective or does not conform to the order.

We accept all major credit cards, as well as Apple Pay and Google Pay. Our payment process is secure and encrypted for your safety.

If you need to make changes to or cancel your order, please contact us within 12 hours of placing it. Once the order has been processed, changes may not be possible.

We currently deliver to Canada and the United States.

Orders are typically processed within 1 to 2 business days. Shipping times vary depending on your location, but most customers receive their orders within 5 to 10 business days.

Yes! We offer free shipping to Canada and the United States.

It is suitable for most users. In case of injury, medical condition, or doubt, we recommend consulting a healthcare professional before use.

Yes, it is simple and intuitive . Simply choose the desired intensity and the hot or cold mode if used with the appropriate heads, then apply it to the desired area for a few minutes.